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Terms & Conditions

Terms & Conditions

Website Terms and Conditions 1501 San Elijo Rd S, Suite 104, San Marcos, CA 92078 Phone: (760) 259-9810 | Email: [email protected] Effective Date: April 8, 2026 These Terms and Conditions ("Terms") govern your access to and use of the Enclave Med Spa website (enclavemedspa.com) (the "Website") and any services provided by Enclave Med Spa via the Website. By accessing or using the Website, submitting any information, or engaging with our digital advertising platforms, you agree to be bound by these Terms. If you do not agree, please do not use the Website or submit information.

1. Use of the Website

1.1 Age Restriction

You must be at least 18 years old to use the Website or submit any information through our forms or advertising channels.

1.2 Lawful Use You agree to use the Website only for lawful purposes and in compliance with these Terms and all applicable laws.

1.3 Changes to the Website

Enclave Med Spa reserves the right to modify, suspend, or discontinue any portion of the Website at any time without notice.

2. Medical Disclaimer & Non-PHI Disclaimer

2.1 Informational Only

All content on the Website, including text, images, videos, and descriptions of services, is provided for general informational and marketing purposes only. It does not constitute medical advice, diagnosis, or treatment.

2.2 No Provider-Patient Relationship

Use of the Website or submission of any forms or information does not create a physician-patient or provider-patient relationship between you and Enclave Med Spa or any of its staff.

2.3 Individual Results Disclaimer

Results from any aesthetic or medical treatments vary by individual. Before-and-after images, client testimonials, and treatment descriptions displayed on this Website or in any advertising materials (including Meta/Facebook and Instagram ads) are not guarantees of specific results. Your results may differ materially from those shown.

2.4 Not for Sensitive Medical Data

The Website is not designed or intended for collecting or transmitting protected health information (PHI) subject to the Health Insurance Portability and Accountability Act (HIPAA). Do not submit medical history, diagnoses, treatment details, or other sensitive health-related data via Website forms or communications.

2.5 Consult a Professional

For medical concerns, diagnoses, or treatment options, you should consult a qualified healthcare professional in person.

3. Privacy & Data Handling

Use of this Website and submission of any information is governed by our Privacy Policy, available at enclavemedspa.com/privacy-policy. By using the Website, you consent to the collection, use, storage, and disclosure of your information as described in that Privacy Policy, including use for marketing and advertising purposes as outlined in Section 5 of these Terms.

4. SMS Messaging & Consent (TCPA Compliance)

4.1 Consent

By providing your mobile phone number on the Website, through a Meta/Facebook lead form, or via any other Enclave Med Spa digital channel, you expressly consent to receive SMS/text messages from Enclave Med Spa regarding appointments, promotions, reminders, and business communications.

4.2 Message & Data Rates

Message frequency may vary. Standard message and data rates may apply depending on your carrier and plan.

4.3 Opt-Out Y

ou may opt out at any time by replying STOP to any message from us. For assistance, reply HELP or contact us at (760) 259-9810 or [email protected].

4.4 Not a Condition of Service

Consent to receive SMS messages is not a condition to receive services from Enclave Med Spa.

4.5 Liability Limitation

Enclave Med Spa is not responsible for any delays or failures in message delivery due to your carrier or technical issues beyond our control.

5. Digital Advertising & Meta Platform Compliance

5.1 Meta Pixel & Tracking Technologies

This Website uses the Meta Pixel (formerly Facebook Pixel) and similar tracking technologies. These tools collect data about your interactions with our Website and ads, including pages visited, forms submitted, and actions taken. This data is used to:

Measure the effectiveness of our advertising campaigns on Facebook and Instagram

Deliver more relevant ads to you and similar audiences on Meta platforms

Optimize future ad targeting and retargeting efforts

By using this Website, you consent to the use of these tracking technologies. You may manage your ad preferences through your Facebook/Meta account settings at facebook.com/ads/preferences or opt out via the Digital Advertising Alliance at optout.aboutads.info.

5.2 Meta Lead Ads & Data Collection Enclave Med Spa may collect your information through Meta Lead Ad forms on Facebook and Instagram. When you submit a lead form through a Meta platform, you agree that:

Your submitted information (name, phone number, email address, and any other form fields) will be received and stored by Enclave Med Spa We may contact you via phone, email, or SMS based on the information you provide Meta, Inc. may process your data in accordance with Meta's own Data Policy (facebook.com/policy) Enclave Med Spa is the data controller for information submitted through our lead forms

5.3 Health & Wellness Advertising Compliance Our advertising on Meta platforms complies with Meta's Advertising Policies for health and wellness businesses. In accordance with those policies:

We do not target ads based on sensitive personal attributes, including health conditions, without appropriate consent All before-and-after imagery used in advertisements includes appropriate disclaimers regarding individual results We do not make unsubstantiated medical claims in our advertising content Our ads targeting is conducted in compliance with Meta's Special Ad Category requirements where applicable

5.4 Third-Party Platforms Enclave Med Spa may advertise on third-party platforms including Meta (Facebook and Instagram), Google, and others. These platforms operate under their own terms of service and privacy policies. We encourage you to review the applicable policies of any platform through which you interact with our content.

5.5 Cookie & Consent Management Our Website may use cookies and similar technologies to support advertising and analytics. You may manage or disable cookies through your browser settings. Disabling cookies may affect Website functionality and the relevance of ads you see.

6. Intellectual Property All content on the Website, including but not limited to text, graphics, images, logos, videos, and software, is owned by or licensed to Enclave Med Spa. You may not copy, reproduce, modify, publicly display, distribute, or derive works from any Website content without prior written permission from Enclave Med Spa.

7. Limitation of Liability & Disclaimers

7.1 No Warranties The Website is provided "as is" and "as available." Enclave Med Spa makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of the Website or its content.

7.2 Limitation of Damages To the fullest extent permitted by law, Enclave Med Spa and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of, or inability to use, the Website, even if advised of the possibility of such damages.

7.3 No Guarantee of Results Use of the Website or any information therein does not guarantee any result or outcome for any treatments or services offered by Enclave Med Spa.

8. Governing Law & Dispute Resolution These Terms shall be governed by the laws of the State of California, without regard to its conflict-of-law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in San Diego County, California.

9. Modifications to Terms Enclave Med Spa may update these Terms at any time. Updated Terms will be posted on this page with a new Effective Date. Continued use of the Website after modifications constitutes acceptance of the revised Terms.

10. Contact Information For questions about these Terms, please contact us:

Enclave Med Spa

1501 San Elijo Rd S, Suite 104

San Marcos, CA 92078

Phone: (760) 259-9810

Email: [email protected]

Website: enclavemedspa.com

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